Privacy Policy

At HEMP HOUSE NEW ORLEANS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.hemphouseneworleans.com) and purchase our products.

1. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Order Information: Details of the products you purchase and transaction history.
  • Device & Usage Data: IP address, browser type, device type, and website usage analytics collected through cookies and tracking technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Improve our website, services, and customer experience.
  • Send order updates, promotions, and newsletters (you can opt-out anytime).
  • Prevent fraud, comply with legal obligations, and enforce our policies.

3. How We Protect Your Data

We take appropriate security measures to protect your personal information, including encryption, secure payment processing, and access controls. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

  • Payment processors to complete transactions.
  • Shipping carriers to deliver your orders.
  • Third-party services (such as analytics or marketing tools) to improve our website and business.
  • Legal authorities if required by law or to protect our rights.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie settings in your browser, but disabling them may affect website functionality.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal data (subject to legal limitations).
  • Opt-out of marketing emails by clicking the "unsubscribe" link in our emails.
  • Disable cookies in your browser settings.

For any data-related requests, contact us at info@hemphouseneworleans.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies, so please review them separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: info@hemphouseneworleans.com